CharlesT—Haven’t tried your suggestions yet, but I will eventually. When I do, I will post the results. On the cakes I’ve baked thus far, the exterior is not burned; it is more like what it’s suppose to be, but the inside is sticky and gummy. I still have a little bit of patience left for this ordeal; I haven’t totally given up yet.
McBrownie—My oven problem has been going on for a while. We bought the first Electrolux, model EW27EW65GS7, in August of 2008. We immediately had problems with it. After numerous service calls and repairmen trying to “fix it” by randomly replacing parts to no avail, they replaced the oven. All of the repairmen admitted they had not been trained on the oven and had no idea what to do to it. We received the second oven in April of 2011 and started having the same problems as we had on the previous oven. We thought the first oven was just a lemon and thought our problems would be over with a second one. Now wish we had never heard of an Electrolux oven. We are now in the process of shopping for a new cooktop but you can bet we aren’t looking at Electrolux—We wouldn’t have one if they gave it to us! (NOTE: I don’t know anything about how the oven is wired or the software that operates it, but I physically have to select “convection” or “bake” when I turn the oven on. I have tried both “convection” and “bake” and get the same results with each of them.)